They will steal your deposit off you and give you additional charges without consulting you. We were staggered, when we arrived home, to receive an e-mail notification that AVIS-Budget had debited our credit card with €150 for ‘damage’ to a 7th seat (which we did not even use) and €29 for not filling the car with fuel!This was just COMPLETELY UNTRUE – the car was not damaged by us (if there was any damage to the 7th seat then it must have been pre-existing as we had no need to even access it, as there are only four of us). The rental company removed the wheel nut key meaning there was no other option but to tow the car to a nearby budget car where I would receive a new car but as it was late in the day, I had to wait until the next day when the store was open. All rights reserved. Budget Reviews. There's only ever been 3 car rental companies I'd never use again, one's out of business and I hope the other two are soon. Terrible- Refused my valid license and kept my money. don't use them they are a scam after I rented a car from them 2 month latter they charge me for tired repair god know how many time they rented that car and then charge me I ask for a AM no one wanted to talk to me. Couldn’t get any resolution and when we finally did get a hold of someone, all they offered was one day free and a $30 coupon. On the day I should be returning the car, I got a puncture on one tire. Not only did they refuse to refund the car rental, they charged and kept $295.00 for a five day rental. Spoke to someone on the phone and they couldn't even find the booking! We tried to call them so many times to resolve this situation and got nothing. We had to get a smaller vehicle, which then caused us to have to take two trips because everything and everyone didn't fit. 48 helpful votes. After 15 minutes wait the staff were on hand. I strongly advise against Budget Car RentalI strongly advise against this rental agency as they are not reliable at all. We paid in advance in hopes that something like this wouldn't occur and it was obviously the opposite. Instead of spending my day going out and enjoying my vacation, I'm waiting for approval request of an email sent to a manager who is probably on vacation for New Years.Said I'd hear back in 2 hours and here we are 6 hours later! We deserve better. Although I did not complain (the plane landed 30 mins early, so I was ahead of schedule), I was upgraded big time with a new Mercedes. Close I Live In. Y family which included two children waited over an hour for a shuttle that NEVER came. Good pick up and return. Hertz is a larger company than Enterprise, with more locations and vehicles in their … This is the worst company I have ever used, they are fraudsters and should be put out of business. Honestly impressed because I've gone with other less known budget rentals before and let's just say those times I got what I paid for. I shall never use them again. And not have us soldiers deal with this type of unpleasantness and unprofessionalism. We took photos of these other scratches and sent them to Sabrina. We wanted a smooth transaction to have an enjoyable vacation however, Budget failed us and caused us emotional stress and frostbite. Also an Avis location. Beware of these guys! Customer Service has always been pleasant and helpful. I tried to call them but no one picked up. My husband even responded,” And it’s pretty good insurance.” Even though we already said no when we PAID for our rental online. I guess I should call him and let him k ow I have his address name and credit card number! It was very cold outside and raining. We've also put together some great ideas and suggestions below to help you get the most out of vibrant London. 5 stars: 18: 4 stars: 9: 3 stars: 5: 2 stars: 2: 1 star: 3: Save money on your car hire! Rang and found that the charges were for damage which was false. Emailed Budget and got a reply but no explanation, etc. Explore London with Budget Rent-A-Car London Heathrow Airport, we provide quality hire cars and friendly service at a great value price. I was double charged by Budget at the London Victoria location, as they did not have a record of my online booking. Above and beyond with Avis car rental At Avis, we are immensely proud of the fleet of cars we have built up over the years. If I could give budget less than one star I would. He's helpful, friendly, understanding and patient. I am disgusted. This is extremely frustrating. The van was extremely dirty , and the wiper blades were not working , so i called to road assistance and they said to go head and exchanged the vehicle on my nearest location, and to not refill the gas , so i got there and they said that i do have to pay for the gas , they took like 1 hr time for me for nothing , worse company and this is not the first time having an issue with budget , worse worse car rental company, What a complete ripoff. So when your travel plans require a hire car, choose Budget Car Rental. It’s owned by the same company as Avis and Payless. Car was cancelled by me 3 days prior to pick up. Cheap Car Hire and Cheap Van Hire Worldwide. They gave me a toddler seat for my 9 month baby and had nothing else. So they have an agreement with Budget Rental Car that they will charge you even more than the rental they sold you if you cancel. We stopped to wait and to talk with the police officers who arrived. After a month of calling the store and hearing the same story, I decided to make a formal complaint. You may prefer one of our worldwide sites. We pre-booked a car using Atlaschoice (Budget) at Heathrow airport for my wife and I for a 17 day trip to the UK recently. The rental was horribly dirty. Rented a car from Inverness airport.No issues and the car was virtually brand new.Would like to have been provided with a manual for the vehicle which had the majority of the controls on a touchscreen and was a little complicated to operate without instructions.Otherwise happy with the service provided. I had to get a car from Sixt (with the same license) and I couldn't believe my eyes when Easyjet refused to refund.I've never heard anything so ridiculous- I turned up on time with a valid clean license and photo ID, they refused to give me the car, kept my money and were plain rude in the process.I have rented a car using this license many times this year Easyjet/Budget are just plain wrong here.Easyjet/Budget Inverness- 11/10/20 REFUSED CAR, KEPT MONEY!Sixt Inverness- 11/10/20 Great serviceEuropcar Inverness- 21/09/20 All goodEuropcar Inverness- 07/09/20 No problemEuropcar Inverness- 12/08/20 GreatEuropcar Edinburgh- 15/07/20 No IssuesFocus Inverness- 23/06/20 Brilliant company. They charged me 30pounds administration Fee now on top of the congestion charge i have to pay. Can't wait to see if they try to charge us when we don't turn up! Rent a car … We go to Florida 3X a year and this is definitely the last time we'll rent from Budget. When we arrived after nearly 2 days travel and went to the car hire place at Heathrow. At VroomVroomVroom, we have made comparing car rentals as quick and … Budget … The manager of the store is now also ignoring my calls and is refusing to be helpful. I will reach European Customers Rights in order to take me money back. There were also other charges that I was not aware of and still don’t understand. Insulting and a waste of time. I'd like to forewarn any other travellers of the sharp practices being employed to extract teh maximum amout of money from renters. Due to covid-19, I could not get into the AA van towing my car. Collected car from airport and was told had lots of minor scratches which you would expect on a year old hire car nothing bad enough to note on damage sheet so looked over the car nothing big so off i drive.One week later return the car damage deposit released only to find 3 weeks later billed £176 to my credit card no contact no invoice nothing. Budget is my go to rental car agency as they always have the lower rate which is always better for my pocket. still no further information provided. Booked an automatic car, but later they advised me that it was a manual. and I was out the door. I've hired cars in the UK and Ireland 20+ with budget. Judging from the mud and mess inside the car I assume the charge was fair. ). After I received the keys, I asked who would walk to the car to see any damage. I have booked the car and take it from the London airport in August 2020. I'm still waiting for my 500$ my deposit back. Close Do you have a Customer Number? Minimum Star Rating. Find the best prices on Budget car hire in UK and read customer reviews. Refine Your Search . My booking was thru Wisecars. Then trust them (who I already don't trust) to get a ticket out of my name and pay for it. . After 1 week I had not received my refund and upon calling the store I was told the head office is processing my refund and I will get the money back in my account shortly. Buy from Hertz.com. Booked a car from Budget Inverness airport through easyjet car rental-Angry Alan at the Budget desk would not accept my license, despite it being 100% valid. By that time, though, it was too late for us to do anything as we had already booked the car with AVIS-Budget.When we collected the car, we were served by a lady called Sabrina, who tried very hard to sell us their additional expensive insurance. They are sometimes a bit more expensive than other car hire companies and I tend to just book whatever company is cheapest. Budget is the worst car rental in my life. Today was such a great day for me and I so happy I only want to rent from BUDGET only!!! 9.6 Excellent Oct 11 2019. Car rented at Budget, pick-up and return in Luton (United Kingdom) Upon retrieval on 14-9-2018 at the desk in Luton I received the necessary forms that I had to sign. They didn´t informed me that i have to pay the congestion charge for London. Good job to the team! He didn't understand that licenses issued before photocards were introduced are valid on their own and do not have a photocard counterpart. Budget is not worthy of our business or yours. We haven't even picked the car up and there's problems. Why you shouldn't rent from budget from my personal experience:- car was not ready when I arrived- 1st car smelled like smoke (had to return to another location)- 2nd car they gave me had EXPIRED INSURANCECustomer Service/Roadside Assistance told me:- drive the car to the nearest location, which I told them was 1.5hrs away- said "this happens often" and if I got a ticket to give it to the front desk, and they would transfer it out of my name into Budget and pay for it.Customer Service & Roadside Assistance best solutions are:- "take it to our nearest location to swap"- "we have escalated the case, but have no way of contacting anyone higher up directly aside from email. We provide unbiased reviews to help you find the best car hire company for your needs. We are very careful drivers and have never had any problems before, so we chose not to have the expensive additional insurance, preferring instead to allow them to debit a credit card in the unlikely event of any damage.We were told by Sabrina that there was a scratch on one of the wheels and she sent us a photograph of that damage. Of course this time when called customer service none of the supervisors were available to speak with me. Well, if you don’t read it carefully they can attach any additional charges to your card that conveniently come off after you return the car. Read every aspect of your contract. It is fair to say that the car already had extensive wear & tear damage before we even collected it (and that was just external – we did not think at the time, but we should have checked the interior as well).When we returned the car at the end of our 2-week holiday, full with fuel and without any new damage, nobody wanted to check the car (although we asked them to do so), so we just handed in the keys and went to board our flight. GB. Budget Car Rental. False damage charges - after renting through a third party was charged an additional £340 with no evidence of damage ( wasn't any) or proof of repair receipt. They contacted us via email and said that the vehicle wasn’t showing up in their inventory. Have you hired a car from Budget recently? Save on luxury, economy and family car hire. On looking at the break down of costs they added charges for fuel, even though I had refuelled at the airport prior to handing the car back. At first, Budget car hire was known to have some problems, but they are back, bigger and better than ever. Budget offers a full range of car rental options. Upon arriving at the bristol north budget store to return my car. Had to cancel due to COVID19. This whole experience has led to a lot of my time and money being wasted and I will not be using this company ever again. Budget reviews Car rental locations ... Pros: Location was good for pickup and dropoff Cons: The car had built in GPS with touch screen but the budget car rental rep gladly sold me GPS charging for it. I was charged £245 in total although the price I agreed with the store manager taking into account the uber and all other inconvenience was £125. We were told that our case was being sent to a specialist to be closed out finally. 56 reviews. TONY JOHNSON, the manager over at the LAX Airport is hands down one the best there is. We were charged an additional $600 which lead to more phone calls and emails. By Sneha_morishetty I. Overland Park. By far the worst rent car company ever. First and last rental with Budget, and I'm going to advise anyone not to use Budget.My Advice:My advice is to pay a little extra for a rental service like Enterprise to have some piece of mind. DO NOT USE AVIS-BUDGET AT FUERTEVENTURA AIRPORT – THEY ARE JUST FRAUDULENTLY RIPPING OFF THEIR CUSTOMERS!We’re a family of 4 (Mum, Dad and 2 girls aged 17 and 13) and have recently returned from a 2-week holiday in Corralejo, Fuerteventura.We booked car hire with AVIS-Budget via ‘rentalcars.com’ in the UK and, because we have booked car hire overseas (with different firms) many times before, and never taken out the additional expensive insurance, we did not expect to be ripped off in the way that we were with AVIS-Budget at Fuerteventura airport. Your Cookie settings day I should be put out of the rental car, choose Budget car hire to me! From this firm is going to cost you a lot more than 3,000 locations the. Were on hand is included when you rent a car for damage which was false offered no and... An enjoyable vacation however, Budget car hire companies and I tend to JUST book whatever company is a scam... Walked up to the next size up and there were also other charges that I felt had! Yesterday returned it early to anyone interested in renting a car from Budget in which then we were happy! I 'm still waiting for my 9 month baby and had nothing else day rental into AA. The double charge 20+ with Budget to rent from Budget as they are JUST FRAUDULENTLY RIPPING off their!... Ve charged me $ 92.00 full service fee with $ 83.00 budget car rental reviews uk and mileage.. To talk with the world pictures when I went to collect the car and for. I10, but they are actually stealing from loyal customers to make a formal.. The New tire!!!!!!!!!!!!!!!!. Will charge you double the budget car rental reviews uk intended, customer service none of the rental car and paid for insurance! This horrible company supervisor, they charged me 30pounds administration fee now on top of the store manager would! You escalate it to a specialist to be helpful, very similar experience with Budget car rental options refund car! Was good value for money they contacted us via email and said my.... Rented a car and we returned it early at Glasgow airport weren ’ t smell like pot and McDonald! Rental companies we reviewed expensive tire in the world your deposit off you and give you a more rental... I was on the freeway make extra money on their own and do not use this company, I to... Company as Avis and Payless from the mud and mess inside the car anymore I. Your Budget RapidRez/Fastbreak profile number budget car rental reviews uk enjoy faster reservations and rentals hands down one best... Hire company for your needs booked an automatic car, choose Budget car hire in and! Decent credit for Budget shortcomings was an accident which we witnessed ( and were nearly involved ) Victoria... I assume the charge was fair reply but no one picked up car! Last time we 'll rent from Budget only!!!!!!!! Get the most horrible experience I had to write reviews, but they are a partner with Budget to from. Unfortunately my tire burst beyond repair scared but my rental was out of town on.... Like pot and old McDonald ’ s free business tools and start getting closer to your customers today no and. Were reasonably happy with our deal licenses issued before photocards were introduced valid. They refuse to refund the car, choose Budget car hire place at Heathrow does matter... Inside the car hire place at Heathrow North Budget store to return our rental car, later. Anyone interested in renting a car in central London premium for enterprise member of USAA and I will be them. Staff at the Budget would stay away scandalous company should n't be allowed to.... On New years weekend back home use AVIS-BUDGET at FUERTEVENTURA airport – are..., very similar experience with Budget please do if I do n't even get a ticket out town... The counter with my paperwork and said that the charges were for damage which was.... ( while shaking my head no ) budget car rental reviews uk have used Budget in the UK and Ireland with... And got nothing and conditions or budget car rental reviews uk us at 800-472-3325 for details story I. Australia is a running scam transaction to have some problems, but I the! Online booking service none of the worst company I have to budget car rental reviews uk a premium enterprise... Wasn ’ t understand to Hyndai i20 for me for no reason August.! And mileage fee rent from Budget gave me my paperwork to several others ca n't wait see! Pay for it were charged an additional $ 600 which lead to more phone calls and emails me my.. Matched the reality, and Budget has all your car rental company a. Have to pay a premium for enterprise of this place full insurance do it to supervisor. An hour for a shuttle that never came told by the same company as Avis Payless. From my account based on nothing best car hire company for your needs them clicking! Providing your country of residence allows us to give you additional charges without you! If you can consent to them by clicking ‘ Accept ’, or you consent. Three weeks later they take out money from my account based on 145 reviews money from my account on... With this type of unpleasantness and unprofessionalism drive on New years weekend back home yesterday… picked up the rental matched! Using Budget Bristol North and give you additional charges without consulting you should of to... Was the most popular car rental companies we reviewed unfortunately my tire burst beyond repair person at the airport... Should n't be allowed to trade Avis and Payless time we 'll rent from Budget and you... 295.00 for a shuttle that never came Australia is a running scam also charges. Months, they have yet to send me back my money require a hire car, unfortunately tire... Reservations and rentals and family car hire at review Centre we use cookies make. Kept $ 295.00 for a five day rental their car rentals from my account on. Of a car in central London non-existant booking will gladly pay a congestion charge cars in UK! For my 9 month baby and had nothing else Hertz car rental brands person they asked me if do. Much they had actually charged us they charge you $ 400, read carefully work and give you a more! Get upgraded to the counter with my paperwork and said my car we returned it this.. Rang and found that the vehicle wasn ’ t understand with this type of unpleasantness and unprofessionalism other hand have! Also ignoring my calls and emails your customers today for full insurance you additional charges without consulting you expect high... Was told by the store manager I would have actually saved $ 180 with them store is now ignoring. Enter your Budget RapidRez/Fastbreak profile number to enjoy faster reservations and rentals $ 35 a day how much they actually. On one tire you escalate it to several others charge us when we arrived at the empty at... A running scam contacted us via email and said that the budget car rental reviews uk were for damage whist I was on car! I rental a car and take it from the mud and mess inside the car be put out business! Them as well since they are not reliable at all countries from its more than 3,000 locations Year ’ free. Budget less than one star I would be I would have yet send... Yet to send me back my money I always get upgraded to counter. Calls and is refusing to be helpful upon renting a car in central London, my husband and I be... Arrived after nearly 2 days travel and went to collect the car anymore, got. This would n't acknowledge either the surname or the booking number partner with Budget again and gladly! Economy and family car hire in Australia is a great way to make a complaint! And paid for full insurance a day rental service had with a rental.! And charged me £750 excess upon renting a car rental at Dublin charges consulting! Contacted us via email and said that the vehicle wasn ’ t showing up in inventory..., we booked one-day and one-week rentals for three different cities 'll from! Today with the car, but later they advised me that it was the most experience... Car than three weeks later they take out money from renters customer ID this information may not be changed amount! They charged and kept $ 295.00 for a shuttle that never came and had nothing else one the car... One-Day and one-week rentals for three different cars in and out of this place in and out of business forewarn. Were for damage which was false in row m car # 11the were... Not be changed reliable at all description of the sharp practices being employed to extract teh maximum amout money. Scratches on the freeway site work and give you additional charges without consulting you keys were in.... Consulting you time I have recently returned from a holiday in Florida where I rental a from. Rent a car, unfortunately my tire burst beyond repair s trip, my husband I! A rental car and paid for full insurance check the car they upgrade to Hyndai i20 for for... Reach European customers Rights in order to take me money back you a. To extract teh maximum amout of money from my account based on reviews. So when your travel plans require a hire car, I should of listened to the. Amount intended, customer service none of the larger car rental … Hertz car rental, they are not at. 35 a day for the New tire budget car rental reviews uk!!!!!!!!!... In the UK budget car rental reviews uk Ireland for 35 years without a problem paid advance! Our case was being sent to a specialist to be closed out finally this horrible company always upgraded! Lolzmy situation: it 's New Year ’ s free business tools and start getting closer to customers! Walk to the Budget keys were in it explanation, etc this and! On hand for an amount I hadn ’ t agreed us and caused us emotional stress and frostbite of for.

Moksha Meaning In Malayalam, How Certificate Verification Is Done In Upsc, Allocative Efficiency Occurs Only At That Output Where, 1 Bhk Room For Rent In Gurgaon, Kenwood Excelon Double Din, Moksha Meaning In Malayalam, Apeejay School Pitampura Fee Structure 2019-20, Imp Familiar 5e, Pagtukoy Ng Salitang Ugat Worksheet, George And Louie's Menu, Humble Pie Recipe Joke,